Bureaucracy is basically the substitution of forms for common sense. I experienced a heaping rotten pile of bureaucracy at the social security office for the first time when I took one of my clients there. She is supposed to be working independently (I've blogged about getting her a community job before) but now she might not be able to because then she would make too much money and risk losing her social security and, more importantly, her Medicaid.
I understand that with a mutant version of capitalism comes an unholy amount of hoops, obstacles and mixed messages in the form of bureaucracy but it's damn frustrating when it all goes against exactly what people are working for. Argh!
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