I've given this damn phone a lot of chances but it's failed me one too many times. This weekend, it stopped reading my 16gb memory card, stating that the card had been dismounted. I hadn't moved the phone in between the time when the card was mounted and then dismounted so I knew that it wasn't a user error. I switched it out with my 8gb memory card which appeared to work for a few days. However, my phone told me again this morning that the card was dismounted and then had the gall to tell me to stop doing that.
I called Verizon and told them about the issue. They tried to run me through some trouble-shooting quick fixes which I had already tried. Then they tried offering to send me another droid. I told them that I had gone through this before and I wasn't having it again. I informed them that they would be sending me an Iphone instead of another droid. If the Iphone had been available back when I originally ordered the droid, I'm pretty sure that I would have went with it. Now that it is available, I'm not willing to put up with any shit from a droid.
The Verizon rep told me that they couldn't upgrade my phone because I wasn't due for an upgrade until 2012. I told them that they can make it work because, if they were to send me a new droid, it would be my fifth "new" droid in less than a year, all due to faulty hardware issues. In the end, I won and I'll be getting my Iphone later on this week. Yes, it may sound like I was a dick but I worked in customer service long enough to know that the rules and regulations are just suggestions and guidelines for people who don't want to make a fuss. After four defective phones, I was not above raising a fuss.
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